Refund policy

Return & Refund Policy

Thank you for shopping with us.

Due to the nature of our products, we do not accept returns or exchanges on any items.

All sales are final.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos of the issue.

We will gladly offer a free replacement or full refund at no additional cost.

If your order does not arrive within the estimated delivery time, please contact us.

We will either:

Orders may be canceled within 24 hours of purchase. After this time, orders may already be processed and cannot be canceled.

If you have any questions or concerns, please contact us at:
hello@vendoralume.com